Information provided on the web site of Austrian Post is intended for informational purposes only. We make all efforts to provide accurate and complete information. However, we cannot exclude the possibility that unintentional mistakes might occur.
Please understand that Austrian Post does not offer any warranties for software and information made available on its web sites. There shall, in particular, be no warranty that software and information will run on any software or hardware configuration, that software and information are up-to-date, safe and accurate, that they meet your expectations, that they are continuously available or that errors in software accessed through this site will be fixed.
Austrian Post shall not be liable for any incorrect or missing information on our sites or the content of web sites linked to ours via hyperlinks.
Decisions based directly or indirectly on information provided on our web sites as well as on sites linked to them via hyperlinks are made at the discretion and under the responsibility of the user in question only. In addition, Austrian Post does not accept any liability for incidental or indirect damage related to software execution, including damages to the user's terminal or damage resulting from the impossibility of using it, the loss of data or the loss of earnings.
The use of any information or data (e.g. copy, images) for commercial purposes is subject to previous authorization by Austrian Post. Software available for download from this web site is subject to intellectual property rights held by Austrian Post and/or its suppliers.
1.) Use of personal data
At Austrian Post, we firmly believe in protecting personal data. Therefore, we adhere strictly to the statutory provisions of the Austrian Data Protection Act (DSG 2000) and the Austrian Telecommunications Act (TKG 2003) when collecting, using and processing personal data. All personal data that you make available to us will be used exclusively for the purpose of operating these web sites and providing services requested by you. Such services usually follow a request by the user, unless she or he has given contrary instructions. Personal data will not be used for product-specific surveys or marketing purposes unless the user has previously agreed to this use or if legal stipulations allow us to do so and the user has not raised an objection. Users’ personal data will not be forwarded, sold or otherwise shared with third parties, unless required for the provision of contractual services or if the user has authorized us to do so.
We reserve the right to change or complete the provided content at any time without prior notice. If parts of this text or specific wordings do not comply with applicable law, no longer comply with applicable law or only partially comply with applicable law, the remaining stipulations of this document as well as their validity shall remain unaffected.
2.) Data protection declaration regarding web tracking/opt-out options
Some of the data collected during your visit to this web site will be used for statistical analyses. The scope of this data is described below. The data will be shared with Webtrekk GmbH, Austrian Post’s statistical service provider, only.
Austrian Post uses the services provided by Webtrekk GmbH to collect statistical data about the use of our online content with the goal of adapting it as needed. Webtrekk GmbH holds a data protection certification for web controlling services. This certification includes, among others, an audit at Webtrekk offices in Berlin and at their hosting location in Nuremberg. During this audit, the collection and processing of tracking data is checked for compliance with data protection regulations and data security.
Collected data for web tracking
During your visit to our web site, some information is collected and analysed for web controlling purposes. This information is provided by your browser. The collection is done by way of a pixel integrated into all web sites. The following data are collected:
• Requests (file name of the requested file) (e.g. www.beispiel.de/index.html)
• Browser type/browser version (e.g. Internet Explorer 6.0)
• Browser language (e.g. English)
• Operating system used (e.g. Windows XP)
• Inner resolution of browser window
• Screen resolution
• Java on /off
• Cookies on / off
• Colour depth
• Referrer URL (the previously visited web site)
• IP address – is deleted immediately
• Time of access
• Total orders, if any
• Content of forms, if any (in the case of text fields, e.g. name and password, only the information “completed“ or “not completed“ is transmitted)
The IP address is transmitted with every server request. Based on this information, the server will know where to send the response. This IP address is assigned by your internet service provider (ISP) when you go online. ISPs can trace which address was assigned to which client at a given time. Theoretically, if IP addresses are stored, ISPs can use IP addresses to determine the identity of the owner of the Internet access account. Therefore, Austrian Post and its provider of statistical services do not store IP addresses permanently, but use them for session identification purposes and to prevent attacks only. Subsequently, IP addresses are deleted immediately, which makes the collected data anonymous. At that point, the identity of the user can no longer be determined, even by ISPs.
Web tracking opt-out:
If you do not want your session to be tracked on this specific web site, i.e. no future visits to be registered, you can opt out here. It that case, a cookie called webTrekkOptOut will be placed by the domain http://www.post.at/. Your opt-out decision will be valid until you delete this cookie. As soon as the track server receives this cookie together with the track request, the requests will be discarded immediately. In this case, the track server returns header information with the parameter “X-WT-OPTOUT” and the value “true”.
To complete your opt-out request, please click here.
3.) Data protection declaration regarding online advertising/opt-out option
On this web site, cookies by Facilitate Digital (http://www.facilitatedigital.com/) are used to improve the effectiveness of advertising. For additional information, please click here: http://www.facilitatedigital.com/privacy/ If you do not agree with the placement of cookies, use this link to opt out: http://www.facilitatedigital.com/cookie-opt-out
4.) Data protection declaration regarding Universal Analytics/opt-out option
The web site of Austrian Post uses Universal Analytics, a service provided by Google Inc. (“Google”). Universal Analytics relies on so-called “cookies” that are stored on your computer and generate information for the analysis of the web sites used by you. This information about your use of the Austrian Post web site (including your IP address) is transferred to a Google server located in the USA and is stored there.
Austrian Post strongly believes in protecting your data. On the web site of Austrian Post, we have activated the IP anonymisation option. The function anonymizeIP() processes IP addresses in a shortened form which makes it impossible to reference users. The means that before the data is transferred to Google, the IP address is shortened in the member states of the European Union or in other member states of the European Economic Area.
On behalf of Austrian Post, Google will use the received information to analyse how the Internet and this web site are used, e.g. Google will perform anonymous analyses and create graphics regarding page views and visits. Austrian Post uses this data exclusively for market research purposes, to optimise its web sites and to provide additional services associated with the use of the web site. Google might transfer this information to third parties, provided that it is legally permissible. Third parties may also process this data on behalf of Google. Google will under no circumstances associate your IP address with other data generated by Google. For additional information about Google Analytics, please see the Internet or visit www.google.com/analytics.
You can opt out of the data collection and storage at any time without retroactive effect.
You can prevent cookies from getting saved on your computer by choosing the respective setting in your browser software. However, please note that you may not be able to use all functions of the Austrian Post web site.
In addition, you have the option of preventing that data collected from your cookies and your use of the web site (including your IP address) will be transferred to and processed by Google. To do that, please download the browser plugin by following this link: https://tools.google.com/dlpage/gaoptout?hl=de
You also have the option of preventing the tracking process altogether. To do that, all you have to do is click on the link below. In order for this refusal to take permanent effect, your browser needs to accept cookies.