Redirections

people moving

 Are You Moving? A1 Will Move With You!

Don't forget to use the A1 moving service for your telephone, Internet and TV.

Your A1 customer advisor at your postal branch will be happy to check for availability and make you a great offer.

Use our redirection service to have your letter mail items and/or parcels delivered to either a new address or your holiday home. This service is available for any length of time, ranging from 30 days to one year -- whatever works best for you.

What do I have to do to redirect my mail?

GO TO ONLINE SERVICES (AVAILABLE IN GERMAN ONLY)

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Redirect your mail at your local postal branch now

Required documents:

  • an official proof of identity for the person authorized to sign
  • your daily mail will be delivered to your new address or your holiday home without delay
  • available for domestic and international addresses
  • takes only three business days to set up
  • available for any period of time (one year maximum)
  • uninterrupted mail delivery
  • available for delivery to PO boxes as well
Redirection for letter mail items (universal service) Domestic
EUR
International
EUR

Private clients
- up to three calender months
- additional three calender months or parts thereof


11.90
11.90


16.50
16.50

Holidays (30 days)  7.90 11.90

 

Parcel redirection (available in combination with redirection for letter mail only) up to 10 kg (universal service) Domestic EUR

Private clients
- up to three calender months
- additional three calender months or parts thereof


7.00
7.00

Holidays (30 days) 2.00

The rates indicated above include all statutory taxes and duties, especially sales tax. Services exempt from sales tax pursuant to § 6 of the Austrian Turnover Tax Act to not include sales tax.

Rate zones:

Domestic: Austria
International: all other countries

Please note that setting up redirections takes three business days. 

Once you have instructed Austrian Post to redirect your mail, we will deliver your mail to the new address for the indicated period of time.

The minimum charge is three months. As a matter of course, you can choose a shorter period of time than three months. You can use this service for up to one year. Whatever works best for you!